Frequently Asked Questions

Get answers to common questions about Retouch Relaxer + Trim + Style.

Most clients schedule retouches every 6 to 8 weeks, depending on growth rate and hair condition. Regular appointments prevent excessive processing of previously relaxed hair while keeping roots smooth and manageable. Your stylist will recommend the best timing for your hair.

No — when performed properly, the service targets only new growth to avoid re-processing relaxed lengths. Our stylists use precise application and neutralization to protect hair integrity, minimizing breakage and maintaining healthy, smooth texture.

Appointments typically last 90 to 120 minutes, depending on hair length, thickness, and the complexity of the trim and style. Your stylist will assess and give a more accurate time estimate during consultation upon arrival.

Do not wash hair the day of service; natural oils help protect the scalp during the relaxer. Arrive with dry, detangled hair unless instructed otherwise. Your stylist will confirm preparation steps when booking for best results.

Yes — many clients add deep conditioning treatments, color touch-ups, or extended styling. Let your stylist know during booking so we can allocate time and recommend compatible services that protect relaxed hair and enhance your finished look.

Use sulfate-free shampoos, moisturizing conditioners, and heat protectant before styling. Schedule regular trims and deep-conditioning every 4–6 weeks, and avoid excessive heat. Follow your stylist’s personalized recommendations to preserve the straight texture and maintain hair health long-term.